Overcome Common Barriers with Interlace Health’s eSignature Solution for Home Health

Desperate to Go Digital with Patient Forms?

Home health, hospice and private duty agencies face numerous challenges in their quest to eliminate paper processes. These barriers include resource constraints & cost, customization needs, resistance to change, EHR integration challenges, regulatory compliance concerns, and constant changes in the forms and the staff who are managing them. Interlace Health’s eSignature for Home Health solution offers a powerful tool to address these issues, streamlining operations and enhancing efficiency. Let’s explore how this innovative solution can help home health agencies overcome these common obstacles.

Resource Constraints & Cost

Home health agencies often operate with limited resources, including time, staff, and budget. Implementing and maintaining paper-based systems can be resource-intensive, consuming valuable time that could be better spent on patient care.

Interlace Health’s eSignature solution reduces resource consumption by:

• Automating Documentation: eSignature saves time and reduces operational costs significantly by eliminating the need for printing, signing, scanning and storing paper documents and most importantly the 1-2 hours spent daily driving that paperwork back and forth to the office.
• Streamlining Workflows: Digital signatures facilitate quicker document turnaround, enabling staff to focus more on patient care and saving 30-90 minutes per patient on administrative tasks related to paperwork. (Source: Is Home Health Paperwork Really that Bad?)
• Reducing Errors: Automated processes minimize the risk of human error, leading to improved accuracy and efficiency.

 

Customization Needs

Each home health, hospice or private duty agency has unique requirements and workflows related to their admissions process and the forms collected that necessitate customized solutions. We have been in the healthcare business for over 30 years, and we understand that generic, one-size-fits-all systems often fall short of meeting these specific needs.

Interlace Health’s eSignature solution addresses customization needs by:

• Flexible Integration: The solution is designed to integrate seamlessly with existing systems and workflows, providing a tailored experience. See an example of a customized workflow for our solution.
• Scalability: It can be scaled to accommodate the specific size and needs of any agency, ensuring that the solution grows with the organization as your patients and staff change or grow.
• Configurable Form Templates: Agencies can create and modify forms based on the patient type, state requirements, location or any other template need to suit their requirements, ensuring all documentation aligns with their standards and practices.

 

Resistance to Change

Adopting new technology can be challenging, especially when staff members are accustomed to traditional paper processes. Resistance to change can hinder the implementation of digital solutions.

Interlace Health’s eSignature solution eases the transition by:

• User-Friendly Interface: Designed with ease of use in mind, the intuitive interface minimizes the learning curve for staff and automates the entire process for them.
• Comprehensive Training: Offering thorough training and support, Interlace Health ensures that staff are comfortable and confident using the new system.
• Proven Success: Demonstrating the success and benefits of eSignature with all staff members during the implementation process can help alleviate concerns and build buy-in from the team. Our managed services team are experts in ensuring successful implementations for everyone involved.

 

EHR Integration Challenges

Integrating electronic health records (EHR) with new digital solutions can be complex and fraught with technical difficulties.

Interlace Health’s eSignature solution overcomes EHR integration challenges by:

• Seamless Compatibility: The solution is built to work seamlessly with major EHR systems, ensuring smooth data flow and synchronization through HL7 messages capturing patient demographics to prefill the forms and auto-archiving completed forms directly into the EMR. Learn more about how the solution works.
• API Support: Robust API support allows for easy integration and customization to meet specific EHR requirements.
• Ongoing Support: Interlace Health provides continuous technical support to address any integration issues promptly and efficiently.

 

Regulatory Compliance Concerns

Home health agencies must adhere to strict regulatory standards to ensure patient privacy and data security and every state has different requirements related to patient forms. Non-compliance can result in severe penalties and damage to reputation.

Interlace Health’s eSignature solution ensures regulatory compliance by:

• Secure Authentication: Utilizing advanced authentication methods to verify the identity of signers, ensuring the integrity and authenticity of signatures.
• Data Encryption: Protecting sensitive information through robust encryption methods, both in transit and at rest. Read more about our security practices.
• Audit Trails: Maintaining comprehensive audit trails to track document history and signature validity, supporting compliance with legal and regulatory requirements.
• Managed Services for State Regulated Forms: Our managed services team will monitor mandated updates to forms and the required workflows to ensure that you are using the most up-to-date forms required by your state.

 

Constant Changes

The home healthcare industry is continually evolving, with new regulations, technologies, and best practices emerging regularly. Keeping up with these changes can be daunting for home health agencies.

Interlace Health’s eSignature solution adapts to constant changes by:

• Ongoing Improvement: Providing frequent updates to ensure the solution remains current with the latest industry standards and regulatory requirements. Read the Home Health Care News article that documents several of Interlace Health’s plans for the future in home health.
• Scalable Solutions: Offering scalable and flexible solutions that can adapt to new demands and challenges as they arise.
• Healthcare Experts: Delivering expert guidance and support to help agencies navigate and implement necessary changes efficiently. Hear expert insights into home health challenges from our staff.

 

Going Digital is Easier Than You Think

Interlace Health’s eSignature solution is a game-changer for home health agencies looking to eliminate paper processes and overcome common barriers. By addressing resource constraints, customization needs, resistance to change, EHR integration challenges, regulatory compliance concerns, and the constant changes in the home healthcare industry, this solution empowers agencies to operate more efficiently and focus on what matters most—providing exceptional patient care. Embrace the future of home health with Interlace Health’s eSignature solution and put People Over Paperwork at your agency.

 

ABOUT THE AUTHOR:

Dessiree Paoli, Director of Product Marketing & Strategy at Interlace Health

Dessiree Paoli is the Director of Product Marketing & Strategy at Interlace Health, a company that transforms workflows by providing clinicians and patients with digital healthcare solutions. She has more than 20 years of experience in driving strategic marketing initiatives, leading teams, and developing integrated campaigns, and she has worked in healthcare for more than 14 years. Connect with Dessiree on LinkedIn. 

 

 

Watch On-Demand Webinar: Home Healthcare News: The eSignature Effect