DOWNTIME

Keep Care Moving — Even When Systems Are Down

Is Your Organization Prepared for EHR Downtime?

0
average duration in downtime days experienced by healthcare organizations in 2023
$0
average cost of EHR downtime per minute, translating to over $1.1 million per incident
0%
of US health organizations experienced a cyber attack in 2024

Downtime Solution

EHR Downtime is when, not if. Be prepared. Ensures your healthcare facilitie(s) remain operational and connected even during EHR downtimes. By digitizing crucial forms and making them available offline, your team can maintain efficient workflows, keep patient intake seamless, and ensure essential documentation is captured accurately and securely.

Our clients report:

  • 80% reduction in administrative delays during downtimes
  • Immediate access to critical patient information and documentation
  • Zero disruptions to patient intake and care continuity

EHR Downtime Capabilities

Digital Forms Library

Print or sign patient forms during scheduled or un-scheduled EHR downtime events.

Registration Downtime

Leverage the Interlace Health app to register patients during downtime events to generate patient forms for care.

Clinical Documentation

Access physician order sets, plans of care, etc. Single source of truth provides access to most current forms.

SOLUTION FEATURES

DOWNTIME

  • Offline Forms Availability
  • Instant Data Archiving
  • EHR-Agnostic Compatibility
  • Mobile Access
  • Secure Data Capture
  • Role-Based Access

A Key to Continuity – Offline Forms

Reduce downtime impact, maintain patient safety, & be better positioned for a quicker recovery.

  • Ensures access to critical patient data when systems are down.
  • Allows staff to continue operations without delays.
  • Enables seamless data transfer when systems are restored.

Keep Patients Moving Forward

  • Continuity in Care: Admit new patients and continue procedures
  • Stay Compliant: Generate and Complete required forms
  • Avoid Revenue Cycle Disruption: Ensure patient revenue continues throughout downtime events
  • Smooth Transition Back to Up Time: Barcoded patient forms enable auto-indexing during scanning

Interested in a Demo?

Related Content

  • Case Study: Halton Healthcare

  • Introducing Secure Online Forms: End the Era of Downloading, Printing, & Faxing!

  • Home Health Care News: The eSignature Effect

FAQs

With our Downtime solution, your hospital can continue to:

  • Admit & register patients
  • Document clinical information
  • Minimize the impacts of a downtime event on your staff

Yes, our downtime solution allows you to auto-print forms, wristbands and labels with barcodes for PPID during a downtime.

All forms generated by Interlace Health are easily archived back into the system when it’s up again. You can manually enter the forms into your system or use HL7 integration to scan them directly into the patients EMR. You will not lose information or communication, and you’ll never need to disrupt patient care.

Our solution supports both downtime options, whether a planned or unplanned downtime, or an emergency network downtime, our solution provides continuity of care and documentation for your patients.

Let us show you how Interlace Health’s Downtime Solution keeps patient care moving forward.